Personal Attendant Services

Many of our participants are well known in the community because they’re not isolated at home, but constantly out and about.  That wouldn’t have been possible in the past, but thanks to waiver-provided Personal Attendant services, eligible participants can get additional supports of a Personal Attendant outside work, including transportation in the community, usually by the Personal Attendant’s vehicle, which we will approve for use prior to placement.

What does a Personal Attendant do?

You name it, we’ll schedule around your needs, with the goal to help you connect with your community.  Do you need help shopping for clothes?  Meal planning?  Do you need help with chores at home, we can help you with that too.  What about upgrading your phone, do you need help managing the process with the wireless carrier?  What about a game of basketball?  Or just visiting your uncle who you haven’t seen in ages, can we help you with that?


In order to be eligible for Arc of Hilo Personal Attendant services, you need to be on the Medicaid Waiver.  Find out how to apply or we can help you (How to Apply - Developmental Disabilities Division (DDD) (

Personal Assistance/Habilitation

Do you wish you had someone who could help you or someone you know with daily needs or offer personalized training or assistance to learn to be more independent?

The Personal Assistance/Habilitation (PAB) Program provides one-on-one assistance in the home and community for eligible residents on the Big Island of Hawaii! The goal of this program is to provide the individual with assistance in gaining access to community resources such as recreational, social, spiritual and educational opportunities. This program truly supports the individual in achieving self-determination.

The Arc of Hilo offers:

  • Personalized assistance and training in East Hawaii for eligible people of all ages with developmental or intellectual disabilities.
  • Flexible days and hours of service as determined by the participant-centered service plan.
  • Transportation and certain fees for activities are included.

PAB can be used to accomplish:

  • Independence with eating, bathing, dressing, personal hygiene, budgeting, meal preparation and housekeeping chores.
  • Being self-sufficient (taking care of one’s self and one’s needs to live in own home).
  • Accessing community resources and building natural supports.
  • Exploring opportunities to identify and expand personal interests.
  • Building skills in self-advocacy.
  • Exploring income producing opportunities and employment.
  • Building and maintaining a network of friends and supports.
  • Monitoring health, behavior, and environmental factors.